ITR Filing Assistance Service – Terms, Privacy, Refund & Disclaimer
Website: agent.instafast.in
Service Provider: InstaFast
Effective Date: 28-08-2026
1. Nature of Service
agent.instafast.in is a private online assistance platform providing facilitation and professional assistance for Income Tax Return (ITR) preparation and related services.
We are not the Income Tax Department, Government of India, or any other government authority, and this website should not be considered an official government portal.
Any amount charged through this website is a service/professional assistance fee for providing assistance and related support. It is not a government fee or tax payment unless specifically stated otherwise.
Where required, services may be processed with the assistance of qualified professionals, Chartered Accountants, tax professionals, or other appropriately authorized service providers.
Terms & Conditions
2. Customer Responsibility
The customer is responsible for providing correct, complete and genuine information and documents required for preparation or processing of the Income Tax Return.
This may include information such as:
- PAN
- Aadhaar details where legally required
- Mobile number and email address
- Form 16
- Income details
- Bank details
- Investment and deduction information
- Capital gain information
- Other documents relevant to the applicable Income Tax Return
The customer must verify all material details before approving or authorizing final filing.
InstaFast shall not be responsible for consequences arising from incorrect, incomplete, misleading, forged, concealed or outdated information supplied by the customer.
3. Taxpayer Authorization & Consent
By submitting an application/request through this website, the customer authorizes InstaFast and/or the assigned professional/service partner to review the submitted documents and information solely for providing the requested tax assistance service.
Where an OTP, e-verification, authorization or confirmation is legally or technically required, the taxpayer may be required to complete such authorization personally.
Customers should never share passwords unnecessarily.
OTP or other authentication information should only be provided or entered where legitimately required for completing an authorized transaction.
4. No Guarantee of Refund or Tax Outcome
Our service relates to preparation, assistance and processing of the customer’s Income Tax Return.
We do not guarantee:
- Income-tax refund approval
- A particular refund amount
- A particular processing time by the Income Tax Department
- Acceptance of any claim or deduction
- Absence of notices, scrutiny or verification
- Any specific tax benefit
Final processing, assessment, refund, demand or other action remains under the jurisdiction of the Income Tax Department.
5. Professional Review
Depending upon the nature and complexity of an application, InstaFast may assign the case to a CA, tax professional or other service partner.
Additional professional charges may apply for complex cases such as business income, capital gains, foreign income/assets, multiple properties, tax notices or other specialized matters. Any material additional charge should be communicated to the customer before additional paid work is undertaken.
Service Fee & Payment Policy
6. Assistance Fee
The amount displayed and collected on agent.instafast.in is charged towards the selected ITR Filing Assistance Service / Professional Assistance Service.
Unless specifically identified as such, the service charge does not represent any government fee, tax liability, interest, penalty or other statutory payment payable to the Government of India.
Any tax liability, interest, late fee or statutory amount payable by the taxpayer is separate from our professional assistance fee.
7. Payment
Online payments may be processed through third-party payment gateway providers.
Successful payment confirms the customer’s request for commencement of the selected assistance service, subject to receipt of necessary information and documents.
A payment receipt/order/reference number may be generated for service tracking purposes.
Refund & Cancellation Policy
8. Cancellation Before Processing
A customer may request cancellation before substantive work on the application has commenced.
If the request is accepted, the applicable service fee may be refunded after deduction of payment gateway charges or other non-recoverable charges, where applicable.
9. Once Processing Has Started
Once document review, tax computation, return preparation, professional consultation or other substantive work has started, the service fee may become partially or fully non-refundable, depending on the work already completed.
10. After ITR Preparation/Filing
Once the Income Tax Return has been prepared substantially or submitted/filed pursuant to the customer’s authorization, the professional/service assistance fee will ordinarily be non-refundable.
A refund from the Income Tax Department is entirely different from a refund of InstaFast’s service fee.
InstaFast cannot guarantee whether the taxpayer will receive an income-tax refund or the amount/time within which any such refund may be issued.
11. Duplicate/Failed Payment
If a customer is charged more than once for the same service because of a technical or payment gateway issue, the duplicate payment will be reviewed and, where confirmed, refunded to the original payment method.
Refund processing time may depend on the applicable bank/payment gateway.
Privacy Policy
12. Information We May Collect
For providing tax assistance services, we may collect information including:
- Name
- PAN
- Contact number
- Email address
- Address
- Date of birth
- Income-related information
- Bank-related information necessary for ITR preparation
- Tax documents
- Form 16
- Investment/deduction details
- Uploaded documents
- Application and payment details
We seek to collect only information reasonably necessary for providing the requested service and meeting applicable legal or compliance obligations.
13. Purpose of Data Collection
Customer information may be used for:
- Processing the requested ITR assistance service
- Preparing/reviewing tax calculations
- Communicating with the customer
- Assigning the application to an appropriate service partner/professional
- Maintaining transaction/service records
- Customer support
- Fraud and misuse prevention
- Compliance with applicable legal requirements
14. Sharing of Information
Customer information may be shared only where reasonably necessary with:
- Assigned CA/tax professional/service partner
- Payment gateway/service providers
- Hosting or technology providers necessary for operating the service
- Government/regulatory authorities where required by applicable law
We do not intend to sell customers’ PAN, Aadhaar, financial or tax information for unrelated marketing purposes.
15. Data Security
Reasonable technical and organizational safeguards should be used to protect customer information from unauthorized access, alteration, disclosure or loss.
Customers should also protect their own login credentials, OTPs and personal devices.
16. Data Retention
Personal information and documents should be retained only for as long as reasonably necessary to provide the service, resolve disputes, maintain required business records or comply with applicable legal requirements.
Where legally and operationally permissible, customers may request correction or deletion of personal information by contacting us.
Important Disclaimer
17. Private Service Provider Disclaimer
agent.instafast.in is a privately operated service assistance platform.
We are not affiliated with, operated by, sponsored by, or endorsed by the Income Tax Department or Government of India, unless an authorization is expressly stated and independently verifiable.
The official Income Tax Department website and government facilities remain independently available to taxpayers.
The fees charged on agent.instafast.in are for professional/service assistance and should not be interpreted as a mandatory government charge for filing an Income Tax Return.
18. Information Disclaimer
Information available on this website is provided for general guidance and service facilitation.
Tax rules, forms, filing requirements and statutory provisions may change. Applicability may differ depending on the individual taxpayer’s circumstances.
Where necessary, customers should obtain advice from a qualified tax professional or Chartered Accountant.
19. Limitation of Service
InstaFast provides assistance based on information and documents supplied by the customer.
The customer remains responsible for the accuracy and authenticity of information submitted in their Income Tax Return and for reviewing material information before final authorization.
Customer Consent
Before payment/application submission, the customer should be required to tick the following checkbox:
☐ I confirm that the information and documents provided by me are true and correct to the best of my knowledge. I authorize InstaFast and its assigned professional/service partner to use the information provided by me for processing my ITR assistance request. I understand that InstaFast is a private service provider and the amount being paid is a professional/ITR assistance fee and not a Government of India fee. I have read and agree to the Terms & Conditions, Privacy Policy and Refund Policy.
ITR Filing Assistance
Service Fee: ₹499
Includes professional assistance for preparation and processing of your Income Tax Return based on the information/documents provided by you.
Important: This is a private professional assistance fee and not a fee charged by the Income Tax Department or Government of India.
Footer Disclaimer
InstaFast is a private service assistance platform and is not a Government website. Fees collected are professional/service assistance charges and not Government filing fees.
Contact / Grievance Details
For service, privacy, cancellation or refund-related queries:
Business Name: InstaFast
Website: agent.instafast.in
Email: care@instafast.in
Mobile: 9125269262
Registered/Business Address: Karahiya Bazar Salon Raebareli up 229124
Grievance Contact: 9125269262